Heading into 2013, members are pursuing a broad range of initiatives to move Operations forward ? from automation, Lean, alternative sourcing, quality and productivity, to risk management.? While these initiatives are all important for Operations? success, Operations leaders need to develop a strategic vision for the future of the Operations function that incorporates innovation.
?Driven by market and regulators, financial services institutions face structural changes to their business, reengineering of operations, and increasing threats to profit,? according to our research partners at CEB TowerGroup. Firms have made incremental changes but must now reinvent the function to drive innovation and prepare for the future.
In our first virtual presentation of the year, we will address questions you should be thinking about to keep Operations ahead of, or at least prepared for, disruptive change.
- Organizational impact of technology on Operations?could you run a ?location-agnostic? Operations function or merge Operations and Information Technology?
- If you could start from scratch?could you define Operations as a profit rather than a cost center?
- Crafting a five-year reinvention strategy? could Operations reform to align processes to customer values rather than internal products or functions?
Join our virtual presentations on 31 January and 1 February?to hear what the most progressive Operations leaders are doing to drive disruptive innovation.? As always, feel free to reach out to OCresearch@executiveboard.com if you?d like to schedule a discussion with our research team and learn more.
Source: http://www.executiveboard.com/fs-operations-blog/disruptive-innovation-in-2013/
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